The users of mobile and internet platforms are long familiar with chatbot. They are nowadays being used by not only start-ups, but also by tech savvy companies as interactive agents in their daily operations to communicate with customers and augment the sales processes. The process is no longer manual and has been automated significantly. Chat Bots can be developed and customized to improve customer service in a unique way. A chatbot developer with expertise like ANGLER can do the job for you on both the Android and iOS platforms, as per your requirements.
From the perspective of marketing, the chatbot is very essential to support the sales and customer service processes, both on the website as well as on the mobile app of the client, as it is live at all times. The challenge in the chat bot development is to get it to understand the customer’s language, as they express themselves differently in different businesses. Each target audience group speaks in its own way, influenced by many factors and trends.
The chatbot has to be taught or trained to understand the types of queries and type of customers with a kind of fundamental artificial intelligence. Make use of the chatbot which is a marketing opportunity, with no second thoughts, to enhance customer experience via a compatible mobile app too. So, as we have the domain knowledge, you can now choose to design the Chatbot using ANGLER’s Chat Bot Mobile App.
ANGLER provides you certain advantages with expertise in this kind of software application:
- Custom development can be done in Native Android and iOS for a variety of clients.
- The Chatbot is available 365 X 24 X7, live on the internet.
- Bot replies are actually customized and displayed based on the User Type and Role.
- Based on their Query, different formats such as Text, Image, Attachment and Link are rendered as a reply to the query.
- Create a simple and neat UI, done with elegant looks, professionally for any enterprise apps
- Get clickable, Like / Dislike features which are implemented based on the client’s requirements.
- If response is not received within 10 secs, a default message can be configured
- Automation of repetitive work is a great advantage.
- Target and handle a huge volume of ‘Requests’ via the bot application.
- Support & scale up Business Operations easily at your pace.
- Helps your business save a lot of money and time.
- It delivers a personalized experience effectively.
- Greatly improve User Engagement.